1. Introduction
Welcome to Divya Arogya Sansthan. By accessing or using our website, you agree to comply with these Terms & Conditions. These terms apply to all visitors, customers and users who browse our website, purchase our products or use any services provided through the website.
Divya Arogya Sansthan reserves the right to update, modify or replace these Terms & Conditions whenever necessary. Continued use of the website after any changes means that you accept the updated terms.
2. Website Usage
Our website is provided for lawful personal and commercial browsing and purchasing purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce harmful software, or use our content for unlawful activities.
Any attempt to damage, copy, manipulate or disrupt the website, its systems or services may result in restricted access and appropriate legal action where applicable.
3. Product Information
Divya Arogya Sansthan makes reasonable efforts to provide accurate information about our Ayurvedic, Skin Care, Hair Care and Wellness products, including product descriptions, ingredients, images, usage information and other details.
Product images may vary slightly from the actual product due to photography, screen settings, packaging updates or manufacturing variations. We reserve the right to correct errors or update product information whenever required.
4. Health & Product Disclaimer
Our Ayurvedic, Skin Care, Hair Care and Wellness products are intended to support personal care and general wellness. Product information available on this website should not be considered medical advice, diagnosis or treatment.
Customers should carefully read product labels, ingredients, directions and warnings before use. If you have a known allergy, existing medical condition, are pregnant or are taking medication, consult a qualified healthcare professional before using a product where appropriate.
5. Orders & Availability
Customers are responsible for providing complete and accurate information while placing an order. An order may be accepted, cancelled or modified depending on product availability, pricing, payment status or other legitimate operational reasons.
If an ordered product becomes unavailable or an issue is identified with the order, we may contact the customer and provide an appropriate resolution in accordance with our applicable policies.
6. Pricing & Payments
Product prices displayed on the website are subject to change without prior notice. Applicable taxes, delivery charges, discounts or other charges, where applicable, may be included or added during checkout.
Payments must be completed through the payment methods made available on our website. Customers agree to provide accurate billing and payment information and confirm that they are authorized to use the selected payment method.
7. Shipping & Delivery
We aim to process and dispatch orders within the estimated time shown during the ordering process. Delivery timelines may vary depending on location, product availability, courier services, weather conditions, public holidays and other circumstances beyond our reasonable control.
Customers are responsible for providing a correct and complete delivery address and contact details. Delays caused by incorrect information provided by the customer may not be considered the responsibility of Divya Arogya Sansthan.
8. Returns, Refunds & Replacements
Returns, refunds and replacements are subject to our applicable Return and Refund Policy. Customers should review the relevant policy before placing an order.
For damaged, incorrect or defective products, customers may be required to provide order details, photographs, videos or other information to help us verify the issue before a replacement or refund is processed.
9. Intellectual Property
All website content, including logos, brand names, product images, photographs, graphics, text, designs and other materials, belongs to Divya Arogya Sansthan or its respective licensors unless stated otherwise.
No part of the website may be copied, reproduced, modified, distributed, republished or commercially used without prior written permission from Divya Arogya Sansthan.
10. Privacy & Customer Information
We may collect and process information required to provide our products, process orders, communicate with customers and improve our services. Customer information will be handled in accordance with our Privacy Policy and applicable laws.
11. Limitation of Liability
Divya Arogya Sansthan will make reasonable efforts to maintain accurate website information and reliable services. However, we do not guarantee that the website will always be uninterrupted, error-free or available without temporary technical issues.
To the extent permitted by applicable law, Divya Arogya Sansthan shall not be responsible for indirect or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded.
12. Changes to Terms
Divya Arogya Sansthan may revise these Terms & Conditions from time to time to reflect changes in our products, services, business practices or legal requirements. Updated terms will become effective when posted on this website.
13. Contact Us
If you have any questions regarding these Terms & Conditions, products, orders or other website-related matters, please contact Divya Arogya Sansthan through the contact details provided on our website.
